ayuda con acceso a pagina

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  • #3389532

    xiacasnu
    Member

    Hola, tengo una pagina con uds http://www.reservaforestalelmanantial.mx, estoy intentando entrar con mi usuario Leo, pero olvide la contraseña y me está llegando un correo de recuperación a mi correo registrado (email redacted), con un link para cambiar la contraseña, pero cuando entro, me dice ‘Tu enlace de restablecimiento de contraseña no es válido. Por favor, solicita un nuevo enlace debajo.’ y así llevo media hora y no logro restablecer la contraseña, me podrían ayudar?

    Gracias

    #3389625

    fstat
    Staff

    Hi there,

    I used Google Translate to translate your message as this is the English support forum. In your message you said:

    Hello, I have a page with you http://www.reservaforestalelmanantial.mx , I am trying to log in with my user Leo, but I forgot the password and a recovery email is coming to my registered email [redacted] , with a link to change the password, but when I enter, it says’ Your password reset link is invalid. Please request a new link below. ‘ and so I have been half an hour and I can’t reset the password, can you help me?

    Your site reservaforestalelmanantial.mx is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

    You can also try resetting the password by following these instructions:

    https://codex.wordpress.org/Resetting_Your_Password

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

    https://en.support.wordpress.com/com-vs-org/

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