big problem with mailing label printed on woocommerce

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  • #3390034

    evseadapters
    Member

    On Oct 27 I printed a mailing label for an order from within my woocommerce admin (WooCommerce Receipt #41227541). The label is for an order shipping from United States to Canada. However, the label incorrectly identified the country as Serbia. Now I am out the postage and the product, and have a disappointed customer. So please assist me in this matter at the earliest, thanks.

    The blog I need help with is www.evseadapters.com.

    #3390077

    kokkieh
    Staff

    Hi there,

    You’ve posted in the support forums for the hosting platform, WordPress.com. We only provide support for sites hosted on our servers in this forum.

    Your site is not hosted with us, but using the open source version of WordPress made by the community on WordPress.org. We do not provide help with that version of WordPress, or any of its plugins, in this forum.

    For help with the WooCommerce plugin, please contact WooCommerce support directly. If you’re only using the free version of WooCommerce you can post in their support forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you need help with a premium add-on you can reach them here:

    https://woocommerce.com/contact-us/

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