Billing history empty

  • Author
    Posts
  • #3401795

    Hey people, thanks for providing a support.

    I have always found my invoices to download online, but now the billing history is empty and I can’t find any payments in 2018.

    Thanks for providing the possibility to contact Please help, thanks,
    Lena

    The blog I need help with is beyondline.net.

    #3401798

    staartmees
    Member

    Are you sure you are logged in to the correct account? I see on your site another account of yours beyondline

    #3402285

    kokkieh
    Staff

    Hi there,

    @staartmees is correct. The account you’re using to post here does not own any upgrades. The upgrades on your site all belong to the beyondline username, so you’ll need to log in as that username to see the billing history for those upgrades.

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