Blocked from my wordpress blog

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  • #1737282


    I can’t log in to my wordpress blog. Ever since I changed my phone number I can’t get passed the 2 step verification process. How do I get my website back?

    The blog I need help with is


    Please complete and submit an account recovery form and Staff will assist you in private ie. by email rather than on this public forum.



    Ok I have filled out the recovery form. Once on April 7th and another one yesterday. I filled the form out twice because I didn’t get a response back from the first one so I thought it never went through. I created this new wordpress account at just so I can log in to get help and support with my blocked account at

    In the form I gave proof of the activation url from the email I received when I first activated my account. I’m just blocked out because I changed my phone number, and therefore, I can’t get passed the 2 step verification process now.

    Please help me recover my wordpress account.




    Flagged for staff attention – but the actual recovery will not be done in the forum because of the sensitive info that is required



    Hi there,

    I see that Cat replied to your email. Please reply to her if you have any further questions.

    I will close this thread.

    Thank you!

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