Blocking Feedback Form Spam

  • Author
    Posts
  • #1167507

    Hi,

    I’ve been getting an insane amount of spam on my feedback form (thewebways.net/submissions) that both comes through to my email and to the ‘messages’ part of the Feedback page.

    I have to mark each submission as spam individually and was wondering if it’s possible to block certain email addresses or flag certain words or phrases? I know it’s possible for comments but it’s unclear if the comment backlist also blocks feedback.

    Any help is greatly appreciated as sorting spam from genuine feedback is incredibly long-winded and frustrating.

    Thanks,

    Francesca

    The blog I need help with is thewebways.net.

    #1167601

    macmanx
    Staff

    At this time, the comment blacklist does not affect Feedbacks.

    Akismet, the anti-spam system, is a learning engine, so as long as you continue to mark them as spam, it will eventually adapt to the spam trends.

    #1167688

    Thank you for your help – but can I please suggest that a feedback backlist is considered?! It’s an irritating waste of time having to individually mark 145 feedbacks as spam every week.

    Thanks again,

    Francesca

    #1167691

    macmanx
    Staff

    Yes, definitely. I have already made note of the request for consideration.

    #1167708

    Thank you!

    #1167709

    macmanx
    Staff

    You’re welcome!

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