Blog down

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  • #1059198

    bkhendricks
    Member

    Can’t open a friend’s blog Yourfaithquotes.com She recently switched her domain to WordPress.com and the domain will NOT open on any of our browsers. So therefore, it is not a browser issue. The site disappeared. A week ago we could open it.
    Blog url: http://myquotesofencouragement.wordpress.com/

    The blog I need help with is myquotesofencouragement.com.

    #1059325

    auxclass
    Member

    It looks like you might have an error in setting the primary domain name – please check the instructions below – I will also flag this for staff attention

    http://en.support.wordpress.com/domains/map-existing-domain/

    #1059434

    macmanx
    Staff

    The name servers are pointed here, but no one has purchased a domain mapping upgrade for it yet.

    http://en.support.wordpress.com/domains/map-existing-domain/

    #1059471

    bkhendricks
    Member

    Thanks so much for your replies. I’ll forward the information to her. But I’m sure she purchased the domain mapping upgrade because mentioned it today and I remember her doing it last week when we switched things over… Poor thing is ready to cry.

    #1059472

    bkhendricks
    Member

    You are both helpful. But we did all of this last week. The day we did it, the site appear on our browsers and it looked good. But today when she chose a theme and set up some widgets, it disappeared. Thank you, auxclass for flagging the staff on this matter.

    #1059474

    macmanx
    Staff

    We have no record of yourfaithquotes.com ever being mapped to WordPress.com, and there are no Domain Mapping subscriptions purchased under your account.

    Did you receive a receipt from us?

    #1059533

    bkhendricks
    Member

    Thank you Macmanx. I’ve forwarded your message to the owner of the blog. Can you give us some advice as to what to do from here? Can she contact you?

    #1059534

    macmanx
    Staff

    Well, she would need to map the domain following this guide: http://en.support.wordpress.com/domains/map-existing-domain/

    If she has any questions, she’s more than welcome to reply to this thread.

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