Blog has old email address – can't log in

  • Author
    Posts
  • #913550

    labanbc
    Member

    My blog is http://labanforanimators.wordpress.com. I created it under an old email address. I can’t update it because the password change email will be sent to the old email address.

    How can I reclaim the blog?

    #913655

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #913656

    labanbc
    Member
    #913699

    macmanx
    Staff

    Do you have access to the old lba[…] (at) shaw.ca email address?

    If not, do you have access to the account’s API key?

    This was included in your Welcome email with a note to keep it in a safe place.

    #913765

    labanbc
    Member

    Hello macmanx
    I don’t have access to the old email account, or it’s API key. The blog was created almost 4 years ago. I do not have the Welcome email from that old email account archived (on my hard drive – may find it on a backup….)

    What next?

    #913770

    macmanx
    Staff

    In that case, I cannot restore access to the blog.

    The best I can do for you would be to make the blog Private if you confirm the exact email address and the year you registered the blog.

    #913804

    labanbc
    Member

    I will hunt for the API key in my archives. Can you please explain what it means to make the blog Private? Why isn’t it possible for me to update my account information for the blog? I understand the need to prove that I’m the one who created the blog, but once I have, I don’t get why it’s not possible to make the necessary changes.

    is it possible to archive the blog, delete it and recreate it with my new contact info?

    what about adding a second email address to the account so that the password reset info goes to 2 addresses: one current and one old? Then I can reset the password, go into the account settings and remove the old address.

    I have people following my content, even though the posts aren’t recent, and I don’t want to lose the blog.

    #913809

    macmanx
    Staff

    Can you please explain what it means to make the blog Private?

    When a blog is made private, it is hidden from all viewers. The blog can then be made public again if you are ever able to prove ownership of the account.

    Why isn’t it possible for me to update my account information for the blog? is it possible to archive the blog, delete it and recreate it with my new contact info? what about adding a second email address to the account so that the password reset info goes to 2 addresses: one current and one old?

    I can’t hand over the blog or make any modifications at your request until you prove that you own it.

    #913828

    labanbc
    Member

    Is the API key the only thing that will prove I own the blog?

    Once I find it, I don’t think I should send it to you on this public forum. Please email me privately with further instructions.

    #913829

    labanbc
    Member

    Are there any pasword hints or security questions associated with the account?

    #913831

    macmanx
    Staff

    No, just the API key, if you don’t have access to the original email address.

    Once you find it, let me know and I’ll send an email to you.

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