blog name problem

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  • #1360434

    my blog name is but I just upgraded it by paying 13$/year,But when I go into,why it did not lead to help me.thanks

    The blog I need help with is



    It looks like your domain is not pointing to name servers yet:

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:


    For more information, please visit the help documentation provided by the registrar and our support page:

    Let us know if you have any questions!


    Hi,I have read your instructions but still have that means I have to with you?because I have not register it yet.I just paid for an upgrade of in order to use a custom domain will have to pay for registering it and pay for mapping it?



    If you have not registered, then you are sadly out of luck. Someone else registered it in 2005.

    So you will need to pick a new domain name to use. I will cancel the domain mapping for and refund that payment to you since you cannot actually use it.

    Please let me know if you have further questions or if anything is unclear.



    I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.


    thanks for your refund.I have just registered new,and it works.Can you tell me how to create an email address like:(email redacted)?many thanks!



    We have a support document for email here:

    Take a look through that page and let me know if you have any further questions. I’ll be happy to help.


    Hi,I have followed your support ducument and get stuck when I do not know how to enter DNS records such as:. DNS record type, the code and the respective values separated by space.
    Enter CNAME and add a space.
    Provide the zb****** code followed by a space.
    in the plain blank

    Could you pls help me to understand that?thank you!



    Did you copy the zb*** code when doing step 4? Otherwise feel free to send me the code and I’ll set the records for you.


    thank you very much for your is easy to understand.I did it successfully.



    Great! Please let us know if you need any further assistance!

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