blog name problem

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  • #1360434

    my blog name is myvietnamtour.wordpress..com but I just upgraded it to:myvietnamtour.com by paying 13$/year,But when I go into myvietnamtour.com,why it did not lead to myvietnamtour.wordpress.com.?pls help me.thanks

    The blog I need help with is myvietnamtour.wordpress.com.

    #1360482

    rootjosh
    Staff

    It looks like your domain is not pointing to WordPress.com name servers yet:
    http://en.support.wordpress.com/domain-helper/?host=myvietnamtour.com

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:
    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Let us know if you have any questions!

    #1360568

    Hi,I have read your instructions but still have confusions.so that means I have to register:myvietnamtour.com with you?because I have not register it yet.I just paid for an upgrade of mapping.so in order to use a custom domain like:myvietnamtour.com.I will have to pay for registering it and pay for mapping it?

    #1360575

    rootjosh
    Staff

    If you have not registered myvietnamtour.com, then you are sadly out of luck. Someone else registered it in 2005.

    So you will need to pick a new domain name to use. I will cancel the domain mapping for myvietnamtour.com and refund that payment to you since you cannot actually use it.

    Please let me know if you have further questions or if anything is unclear.

    #1360576

    rootjosh
    Staff

    I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    #1360578

    thanks for your refund.I have just registered new domain:myvietnamtour365.com,and it works.Can you tell me how to create an email address like:(email redacted)?many thanks!

    #1360582

    rootjosh
    Staff

    We have a support document for email here:

    http://en.support.wordpress.com/domains/add-email/

    Take a look through that page and let me know if you have any further questions. I’ll be happy to help.

    #1360585

    Hi,I have followed your support ducument and get stuck when I do not know how to enter DNS records such as:. DNS record type, the code and the respective values separated by space.
    Enter CNAME and add a space.
    Provide the zb****** code followed by a space.
    Enter domain.zoho.com
    in the plain blank

    Could you pls help me to understand that?thank you!

    #1360588

    kardotim
    Member

    Did you copy the zb*** code when doing step 4? Otherwise feel free to send me the code and I’ll set the records for you.

    #1360589

    thank you very much for your instructions.it is easy to understand.I did it successfully.

    #1360590

    kardotim
    Member

    Great! Please let us know if you need any further assistance!

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