Blog not accessible via domain

  • Author
    Posts
  • #1737241

    mgabriel
    Member

    I’m able to access the dashboard and admin functions but can bring up my blog to view it (Google Chrome and IE 11 both time out). No hits at all today, and all was fine until (and including) yesterday.

    I’ve checked and the domain appears to be mapped and paid for until December, so I’ve not run afoul of you, as far as I know. What’s happened? Please help. Thank you!

    The blog I need help with is canningnovascotia.com.

    #1737330

    mgabriel
    Member

    I meant “I can’t bring up my blog.”

    #1737338

    mgabriel
    Member

    I just checked again and even though I had paid for the domain mapping in December of last year, there’s a message that my mapping is “expiring” December 2013.

    Here’s my receipt:

    Order

    Receipt Type: Payment
    Receipt ID: 4711038
    PayPal Ref: 8J909263438990727
    Date: 17-Dec-2013
    Billed to

    Michael Gabriel
    (email redacted)
    Order Details

    Domain Mapping
    canningnovascotia.com $13.00
    Total $13.00

    #1737365

    mgabriel
    Member

    It came back for a while (domain mapping worked with both canningnovascotia.com and canningnovascotia.ca) and now not working again. Please help!

    #1737370

    mgabriel
    Member

    Still no luck. I’ve tried making changes to the primary domain, forwarding the domain, etc.

    What I’d like to accomplish seems simple:

    1) Have visitors who click on canningnovascotia.ca come to canningnovascotia.wordpress.com and see “canningnovascotia.ca” in their browser.

    2) Have visitors who click on canningnovascotia.com come to canningnovascotia.wordpress.com and see “canningnovascotia.com” in their browser.

    I’ve already spent hours looking for info and trying various possibilities. I’d really appreciate your help. Thank you!

    #1737470

    mgabriel
    Member

    Is this support?

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