Blog Not Secure via https
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Rackspace.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/
With that said though, typically you’ll start by acquiring a valid SSL certificate from your hosting provider, then set up WordPress following this guide: https://make.wordpress.org/support/user-manual/web-publishing/https-for-wordpress/
Thanks so much for the rundown. Now that you’ve pointed it out I realize I’ve made this mistake before. But your additional info has been very helpful.
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