blog payment cancelled, no refund came yet

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  • #3018171


    Hello, I have cancelled the payment for my blog but I did not receive the refund, yet.

    Can you please check it for me?

    Thank you

    The blog I need help with is




    It looks like this ticket is tagged to have staff take a look at this for you. However, in the meantime, I might be able to provide some information that is helpful.

    After processing a refund it will typically take about 10 business days for the refund to show up in the account you used for the original payment. Credit cards and international refunds can take even longer. If you requested the refund within that timeframe, not to worry, you should receive the refund shortly. If it has been longer than 10 business days since you requested the refund, the staff should be able to provide some additional details.

    For more info on refunds, be sure to check the following link:

    Hope that helps!


    Hi brnakvove,

    I’ve checked your account and we refunded $35.88 on 07-Sep-2017. There is a copy of the refund receipt in your Billing History here:

    Refunds usually take 7-14 business days to show on your statement, so you can expect to receive the money around that time.

    Just let me know if you have any other questions.


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