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Blog posts not sharing

  1. jessicamcleodyu


    Whenever I write a blog post I tick the side buttons so that it would share to my other social media sites, however when I check them, nothing gets shared despite ticking the boxes.

    What's happening? Can anyone help me?

    The blog I need help with is

  2. Please let us know:
    (a) Exactly what kind of device you are using to connect to the internet and to
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary

  3. jessicamcleodyu

    safari 7 on a macbook

  4. I'll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  5. jessicamcleodyu

    thank you, and yes I subscribed to the thread

  6. Hi @jessicamcleodyu,

    Thanks for the report and for the screenshot. I'm looking into why your posts were not shared to the social media profiles correctly. I'll get back to you as soon as I know more!

  7. jessicamcleodyu


  8. jessicamcleodyu

    Hi, have you found the issue yet?

  9. Hi there,

    We haven't been able to pinpoint the issue just yet. I'm following up right now. I'll keep you posted!

  10. jessicamcleodyu

    ok, thanks

  11. prettyingingham

    I'm having the exact same problem!

  12. jessicamcleodyu

    hi, it's been a few weeks since I posted this up. Have you guys found out how to fix the problem yet?

  13. Hi Jessica! I'm afraid nothing yet. Can you try creating and publishing your post straight from the classic editor here?

    I've experienced success with following the entire publishing flow from the classic editor.

  14. jessicamcleodyu

    that link is for the dashboard, (which has a lot of links), where's the classic editor button?

  15. Dashboard->Posts->Add New.

    Alternately, you can click the new editor and when it comes up, switch to Classic Mode. I believe that's at the top of the page.

    Also, you can go to the drop-down menu on the grey Admin bar and where it says NEW just click the New link, don't click Post or Page or Media or whatever. It takes you straight to the classic editor.

  16. jessicamcleodyu

    ok, I found it. Thanks

  17. Hey Jessica,

    Sorry for not clarifying. The classic editor lives in the Dashboard under the flow that Raincoaster mentioned. Can you let me know if Publicize works from there?

  18. jessicamcleodyu

    Ok, I see the difference now. Yes, it worked. Thank you

  19. Great! Please let me know if you need anything else.

  20. Hey Jessica!

    I just wanted to let you know that we recently made some improvements to the new editor and how it handles Publicized posts. Could you please let me know if a post you publish from the new editor fails to Publicize correctly?

  21. jessicamcleodyu

    Hi Jeremey,

    Do I do everything the same way I did before?

    (Dashboard->Posts->Add New)

  22. Hey Jessica!

    Yep! You can continue doing it that way. If you also want to try out the new editor here:

    You can give that a go as well. I just wanted to let you know that the new editor and Publicize should be playing nicely together now!

  23. jessicamcleodyu

    Hi Jeremey,

    Tried it out and yes, the links share now. Thanks for fixing that up.

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