Blog renewal

  • Author
    Posts
  • #1164237

    How can I renew my old account?

    The blog I need help with is paynefullyfit.com.

    #1164339

    raincoaster
    Member

    Accounts are free, it’s upgrades that cost. What specific upgrades are you trying to renew, and what difficulty are you having doing that?

    #1164341

    My account is still there but it won’t let me view it because I let my term expire. I’d like to just hit upgrade to whatever I had before but I’m not sure what exact “plan” I had before.

    #1164342

    raincoaster
    Member

    Do you mean your domain name? Because that doesn’t seem to be working. You’ll have to buy it again. Did you have custom design as well?

    #1164344

    Gotcha. I custom designed it with a template but no outside help.

    #1164346

    raincoaster
    Member

    Then what you want is probably the Pro upgrade at $99. Or you could buy Custom Design for 30 and the Custom Domain and Mapping for 5 and 13.

    #1164361

    auxclass
    Member

    Your domain paynefullyfit.com. is in Redemption – you need staff help to renew it – I have flagged this for staff attention

    #1164363

    Thanks. If only there were a simple phone number to call!!

    #1164367

    I’m still having issues. It asks me to change the name servers. I tried entering NS1.Wordpress.com and it says it doesn’t recognize it. Why do I have to do all of this background work? Can’t it be a simple renew?

    #1164369

    raincoaster
    Member

    I doubt it would be operative on a Sunday.

    #1164370

    There isn’t even a phone number listed.

    #1164371

    raincoaster
    Member

    No, there isn’t one. I’ve got a phone support service for customers, but it’s not cheap.

    #1164372

    I’m prob going to have to venture on over to Tumblr then. No idea how to get my domain back up and running. It keeps sending me to other how-to instructions without actually walking me through anything.

    #1164374

    auxclass
    Member

    Your domain name expired almost two months ago – you did not renew it – that puts it in redemption which takes staff help to renew – the staff do check the forums on a regular basis but sometimes they get a bit behind – and this thread was only flagged an hour ago and a bit over two hours since you first ask for help

    #1164375

    Oh, ok. Thanks for all your help!

    #1164413

    macmanx
    Staff

    paynefullyfit.com expired on December 22, but we may still be able to recover it for an additional fee.

    I have sent further details to the email address on your account.

    Please reply to the email as soon as you can.

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