Mistakes can be made but as a policy, we are asked to refrain from discussing Terms of Service issues on these public forums where threads are indexed by Google and are available to anyone on the internet.
We volunteers answering support questions here can't help you. You have a warning notice with a link — please click that link as it works at all times (even when the regular contact form is closed). There’s also a contact form you can use to reach them at the bottom of this page http://en.support.wordpress.com/suspended-blogs/
If you have already contacted Staff, the Terms of Service department certainly received your request. Please be patient as they’ll be getting back to you as soon as they can.