Bought a new Primary Domain … Need to Cancel the OLD Domain

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  • #1122978

    crossfithi
    Member

    the details of it are this…

    we registered the domain http://www.crossfit-hi.com but we cannot use that name due to trademark issues.

    on our dashboard, YESTERDAY, i went to the Store>Domains and bought a new domain that has no trademark issues … http://www.crossfithighimpact.com and made that my primary domain.

    the trademark issues are still in place though because the http://www.crossfit-hi.com domain still re-routes users to the crossfithighimpact.com site. I need to CANCEL the http://www.crossfit-hi.com domain and keep the crossfithighimpact.com domain.

    how do I do this???

    Your Support Page gives details of how to cancel, but none of it is relevant as the My Upgrades page gives no option to cancel the OLD DOMAIN.

    The blog I need help with is crossfithighimpact.com.

    #1123095

    timethief
    Member

    Thanks for posting here. I tagged this thread for Staff assistance. Please subscribe to it so your are notified when they respond.

    #1123230

    kathrynwp
    Staff

    Hi there – canceling a domain after 2 days of purchase means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

    You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:
    http://en.support.wordpress.com/domains/change-name-servers/

    You could then keep the domain “parked” but not pointing to a live site.

    After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar.
    http://en.support.wordpress.com/domains/transfer-domain-registration/

    If you would like to completely cancel your ownership of the domain name, please reply to confirm and I’ll be glad to take care of it.

    #1123262

    crossfithi
    Member

    Hi I followed the link and I tried to change the domain server name and changed the status of the Crossfit-hi.com email to “parked” but when I type in http://www.crossfit-hi.com it still re routes me to crossfithighimpact.com. I want crossfit-hi.com to be disabled so it doesn’t re route at all or do anything at all. How do I do that? What do I need to change the domain server to???

    #1123263

    crossfithi
    Member

    I think I may have just figured it out. The domain status was LOCKED and now i just changed it to UNLOCKED. so now I should be able to PARK it I think.

    LMK if that is the correct fix for the site. Thanks.

    #1123264

    kathrynwp
    Staff

    Hi there, unlocking a domain will allow you to transfer it to another registrar if that’s the route you want to take: Transfer a domain to another registrar

    Is this a domain you want to continue to own, or not?

    If you want to give up ownership of the domain completely and let someone else eventually purchase it, I can cancel the domain for you and then it will no longer point to your WordPress.com site. Just let me know.

    #1123265

    crossfithi
    Member

    Hi,

    Just to recap, I own CrossFit-HI.com and CrossFitHighImpact.com. Right now CrossFitHighImpact.com is the PRIMARY, and CrossFit-HI.com currently re-directs to the PRIMARY, CrossFitHighImpact.com.

    I want to STILL OWN Crossfit-HI.com, but I don’t want it active at all…ie I don’t want it to redirect to CrossFitHighImpact.com.

    SO – I followed the directions for transferring a domain…i unlocked CrossFit-HI.com and then I marked it as “PARKED.” Is that the right fix?

    I did that yesterday, but when I type in http://www.crossfit-hi.com it still redirects to CrossFitHighImpact.com.

    Let me know what exactly I need to do to still own CrossFit-Hi.com, but have it be absolutely inactive. Thank you.

    #1123266

    kathrynwp
    Staff

    Let me know what exactly I need to do to still own CrossFit-Hi.com, but have it be absolutely inactive.

    Here are two possible solutions:

    1) Create a “dummy” site on your account, set it to Private under Settings > Reading, and then we can map CrossFit-Hi.com to that dummy site. The site would display only a login screen and not be accessible. Instructions for settingn a site to private: Privacy Settings

    2) You can transfer the domain to a registrar that provides a “parking” option, following these instructions: Transfer a domain to another registrar

    If you need help with either option, just let me know.

    #1123267

    crossfithi
    Member

    I want to follow option 1.

    can you give me the step by step of how to do that?

    I don’t know how to map CrossFit-Hi.com to the dummy site. I also don’t know how to make a dummy site. does that involve just setting up a new wordpress blog?

    #1123268

    kathrynwp
    Staff

    does that involve just setting up a new wordpress blog?

    That’s right! Just create a new blog under your username crossfithi by going here while logged in:
    https://signup.wordpress.com/signup/

    Then, set the site to Private using the instructions I sent before.

    When you’re all done, let me know the address of your new blog and I’ll switch the domain mapping over to that new site.

    #1123272

    crossfithi
    Member

    Hi, Thanks!!! My new site is:

    http://cfdummy.wordpress.com/

    Please let me know when the domain mapping (ONLY for crossfit-hi.com) is done. Thanks again.

    #1123273

    kathrynwp
    Staff

    Hi there – the domain mapping for crossfit-hi.com has been moved to cfdummy.wordpress.com as requested.

    Just let me know if you need anything else.

    #1123274

    crossfithi
    Member

    Hi!

    Everything looks good! Thanks for the help. =)

    #1123275

    kathrynwp
    Staff

    You’re very welcome.

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