Bought a plan twice

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  • #2780789

    picard578
    Member

    Due to some connection issues, I bought a Premium plan for a blog twice. I thought about cancelling the second purchase for a refund, but I see it is set as an “upcoming charge” for Oct 2, 2018. Does that mean that payment will only be enacted when the domain renews in 2018? If it does, then I will just leave it as it is.

    Thanks in advance.

    The blog I need help with is defenseissues.net.

    #2780861

    picard578
    Member

    More data: I checked my account and it was indeed charged immediately. I tried to cancel the second purchase and get a refund, but it moved my plan back to free immediately, which is not what I wanted. Any solution to that?

    #2780862

    picard578
    Member

    And only one purchase was refunded, second purchase – which I wanted to refund – was not.

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