Hi - I want to do the Guided Transfer, but my account tells me I already purchased it. Strangly no one has contacted me about moving my site and don't know how to get this going.
I have my host picked out, and know I need to switch themes because I purchased a premium upgrade (I have one already picked out).
I'm ready to go but have not heard anything from WP or a Happiness Engineer. There must be some error here as I can't believe the customer service would be this remiss.
The blog I need help with is narcissista.me.