Bought the credits – what now?

  • Author
    Posts
  • #40604

    humanb
    Member

    Hi I am new to WP and have just purchsed the credits a day ago and received a confirmation email from PayPal. But I don’t see any change in my ability to save my CSS changes. Also when I click the upgrade tab it still says I have zero credits. Does it take a couple of days? Is there a page I don’t know about where I confirm my purchase?

    Thanks :)

    #40753

    deekay
    Member

    I had this problem yesterday when trying to purchase credits to use my own domain (I submitted a feedback but no response yet). If it does take a few days, that should be made clear – I was taken back to the page asking me to buy credits again, after being told I just had to follow the on-screen steps to set up the domain.

    #40756

    timethief
    Member

    @humanb
    It seems there may be a backlog of support requests. In any event please use the feedback button with a link back to this thread to report this to staff.

    #40757

    barry
    Staff

    @humanb

    Can you please send it feedback about this issue and we will get it sorted out.

    #40758

    barry
    Staff

    Sorry, didn’t realize you already had :)

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