Widget Cannot Save New Code

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    We can’t give you support or feedback, because we don’t have your blog URL.



    @mrcacadu, as mentioned above

    “Please contact Support directly with this problem, as it’s nothing the forum volunteers can help with. Please also point them to this thread in the forum. TIA”


    Hi all, as @justjennifer mentioned the best way to get this fixed is if you can get in touch with us at:

    We’ll work with things from there and try to get this all squared away for you. Thanks!



    Andrew-any news on this with On my demo blog I’m still getting the stray line of code under the widget in my sidebar.



    We have registered this issue and our developer will look into it.
    Thanks for reporting this!



    My blog is
    This is what I told Customer Support:

    I did:
    Followed the instructions from this link:

    Here was the HTML code I posted into the widget:
    <embed src="/resources/a66zuqgcem//static/flash//widget_player.swf" type="application/x-shockwave-flash" FlashVars="subString=folderId=07cufdp1kn,color=000000,title=Muntoo's WP Blog files" wmode="transparent" width="190" height="258"></embed>

    (Replace the “& lt;” with “<“, and “& gt;” with “>”)

    I saw:
    After saving, the code suddenly changed into this:
    <embed src="" type="application/x-shockwave-flash" FlashVars="subString=folderId=,color=,title=" wmode="transparent" width="190" height="258"><a href=\"/resources/a66zuqgcem//static/flash//widget_player.swf\">/resources/a66zuqgcem//static/flash//widget_player.swf</a>

    After refreshing the page, this was the new code:
    <embed src="" type="application/x-shockwave-flash" FlashVars="subString=folderId=,color=,title=" wmode="transparent" width="0" height="0"><a href=\"\"></a><a href=\"\"></a><a href=\"/resources/a66zuqgcem//static/flash//widget_player.swf\">/resources/a66zuqgcem//static/flash//widget_player.swf</a>

    I expected:
    The widget to display “”, the proper title (“Muntoo’s WP Blog Files”), and actually work. The code shouldn’t have automatically changed.



    I have the same problem as Muntoo, and it has drived me crazy, cause everytime I make a change in my widgets, a line or two is added the end of the code, and the story goes on and on…!
    Any help?



    I have the same problem, it does not seems to work properly.





    keep sending your feedback directly to support as Andrew requested.



    I fixed the problem by going to, opening the widget folder, and getting the widget code. That code seems to work on my blog, although I can’t change the background color.

    This is the code I used:

    <embed src="" width="190" height="258" wmode="transparent" type="application/x-shockwave-flash"></embed>




    Staff said:

    the best way to get this fixed is if you can get in touch with us at:
    We’ll work with things from there and try to get this all squared away for you. Thanks!

    Please follow those instructions and contact Staff directly at the link provided.



    Unfortunately, had ended supporting the original format for blogs a while ago.

    However, they informed us that the “Advanced” version of the widget will work. Please update your code if you previously installed the sidebar widget.



    How does one “update your code”?
    I deleted my flask player widget and re-installed and I still get that pesky extraneous code tacked on every time I save the html code I copy from per the instructions.



    Darrell, don’t use the embed code given on the sign up page.

    After you’ve signed in to, go into the folder where you’ve uploaded your songs and click on the “embed folder in your site” link in the right sidebar. Then copy the embed code from the “folder widget” window that opens and paste that into the widget. You can also customize the width/height of the widget there.

    The downside to having to use this “advanced” widget is that there’s no more color customization. The upside is that once you’ve embedded your widget, you can log into the widget to either allow or disallow mp3 downloads.



    Well, that solves the extraneous link problem. I cannot get the new widget to display in “list” format. The related selection code seems to disappear when I save. I think I liked the old flash player better.



    Sign into the widget on your blog and you can change the display setting there if you didn’t set it up that way on

    As long as you don’t mind the extraneous code, you can keep using the old widget. It’s not exactly like they’re giving us a choice. Just saying…

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