Business plan
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Hello,
I am currently a Wix user, but not fully satisfied with the services provided. Since I am considering updating the content of my website, I am also considering switching to WordPress and make use of the number of plugins and themes already available.
In this respect, I am interested in your Business plan. However, I am concerned by the fact that it is billed yearly. Do you offer a trial period or at least a monthly billing possibility? If not, assuming I decided to leave WordPress before the end of the year, would I be refunded in proportion to the remaining time left from the yearly plan?
Thank you in advance for your assistance, and have a great day.
Best regards,
Sid.The blog I need help with is: (visible only to logged in users)
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There are no monthly payment plans and no trial upgrades. We do have a refund policy. Please read what follows.
Please see here for the Business Plan https://en.support.wordpress.com/business-plan/
The Business upgrade includes:
• Google analytics
• Footer Credit Options https://en.support.wordpress.com/footer-credits/
• SEO Tools https://en.support.wordpress.com/seo-tools/
• The ability to install most plugins https://en.support.wordpress.com/plugins/ including woocommerce and the ability to install third party themes. https://en.support.wordpress.com/themes/#uploading-custom-themesCanceling and refunding purchases
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes 7 – 10 business days and depending where you live from 1 – 2 weeks for the refund to be received after canceling an upgrade and requesting one.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. See: Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Canceling domains
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again. -
re: Wix to WordPress.COM
Please see what our Moderator and Staff have said here https://en.forums.wordpress.com/topic/transferring-a-domain-from-wix-to-wordpress-1?replies=3#post-3013219
re: purchasing WordPress.COM upgrades
If you are migrating from a self hosted WordPress.ORG site to WordPress.COM please see: Moving from a Self-Hosted WordPress to WordPress.com
https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/ https://en.support.wordpress.com/coming-from-self-hosted/Otherwise see: Importing Content from Another Platform
https://en.support.wordpress.com/import/#importing-content-from-another-platformWordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/
Details:
There are no trial upgrades, no discounts, no promo codes, no monthly payment plans, no bulk deal upgrades, and no multiple year upgrades. Also note that proforma invoices are not issued and purchase orders are not accepted.We are billed annually and we must pay for all upgrades in full at the time of purchase after selecting a plan.
Each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. (The only exceptions are one time upgrades for premium themes and guided transfers.)
Premium plan upgrades and Business plan upgrades include access to all premium themes found here https://theme.wordpress.com/themes/sort/premium/ as well as all free themes found here https://theme.wordpress.com/themes/sort/free/
Premium upgraded sites and Business upgraded sites are automatically accepted into the WordAds program.
https://en.support.wordpress.com/monetize-your-site/
https://wordads.co/The Business upgrade includes:
• Google analytics
• Footer Credit Options https://en.support.wordpress.com/footer-credits/
• SEO Tools https://en.support.wordpress.com/seo-tools/
• The ability to install most plugins including woocommerce and the ability to install third party themes. Read more at https://en.support.wordpress.com/business-plan/and at WordPress.com Business SEO https://wpbizseo.wordpress.com/If and when you upgrade from Personal to Premium or from Premium to Business you pay the difference between the two plans. If you have a site with a custom domain and then upgrade to a plan, you’ll receive an automatic discount for the domain, but you will need to buy the plan using the same username account that already owns the domain.
You can also downgrade to a cheaper plan, but that requires staff assistance. Also note that if you downgrade outside the refund period of a plan, we might not be able to give a refund anymore for the difference in cost, so downgrading is best done when a plan is about to renew.
How domain mapping works
Registering an underlying .wordpress.com URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/
There are 3 ways to add a custom domain to your blog. Please note that an active WordPress.com plan is required to add a custom domain to your site. https://en.support.wordpress.com/domains/#getting-started
WordPress.com does not accept domain transfers but mapping an existing domain is possible. http://support.wordpress.com/domain-mapping/map-existing-domain/ The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade. The WordPress.COM upgrade for mapping a domain must be renewed annually.
WordPress.com does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/Before you upgrade
Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Also read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
How to upgrade
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, select a plan.
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History https://en.support.wordpress.com/billing-history/
Your only options for payment are found here Payment Methods http://en.support.wordpress.com/payment/
Canceling and refunding purchases
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Canceling domains
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.If you have any unanswered questions type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Wow, thank you timethief for the fast and thorough answer :) really appreciated. Have a great day!
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Wow, thank you timethief for the fast and thorough answer :) really appreciated. Have a great day!
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One more question actually: the payment page automatically detects that I am in Canada and expects the currency to be in CAD. How can I change this and pay in USD or EUR instead?
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Staff can change currency for you. When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Fantastic! thank you very much, once again :) I might have figured it out by myself actually, so I may not need a Moderator/Staff to address my concern. Thanks and have a nice evening.
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Yes, only Staff can change the currency and they respond to all threads tagged with modlook in the sidebar.
Best wishes.
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@sidgoiame we try to auto detect the correct currency. Can you let us know which you would prefer?
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thanks again timethief :)
hi supernovia, I wanted to pay in USD instead if CAD, but I may actually be able to work around this by myself; I will let you know if it ends up being an issue. thanks to you as well!! :) -
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