Can I cancel my domain and get a refund?

  • Author
    Posts
  • #645639

    Can I cancel my domain and get a refund? It said i can with in 48 hours of purchase.

    The blog I need help with is underthestream.com.

    #645745

    mmadfan
    Member

    Yes, domain registrations can be refunded within 48 hours. You need to contact WordPress.com in order to get a refund. You will need to confirm it with them.

    Posting multiple messages to the Support forums won’t be useful to you, particularly as volunteers here cannot refund your money. :-)

    #645746

    thanks :)

    #645749

    how do i contact them sorry i suck with computers

    #645752

    mmadfan
    Member

    http://en.support.wordpress.com/domain-mapping/cancel-domain/

    There is a link to the contact form there. Be aware that you have to enter a search term (such as “domain”) into the search box & hit “enter.” When the response expands at the bottom of the page, click “no,” saying that the response didn’t answer your question, and the contact form will appear at the bottom of the page.

    #645753

    timethief
    Member
    #645756

    mmadfan
    Member

    The contact form is saying that it’s closed for the weekend. You will need to email them.

    #645758

    whats their email?

    #645760

    timethief
    Member

    If you posted here within the 48 period allowed for requesting a refund then don’t be concerned. Staff are backlogged and when they confirm you posted here you will get your refund.

    #645761

    mmadfan
    Member

    If you haven’t an email from them, you can simply contact them via the contact form when they reopen after the holiday weekend. Reference this thread.

    #645762

    mmadfan
    Member

    ~~timethief! Should have refreshed! :-)

    #645766

    timethief
    Member

    ~~mmadfan
    G’day to you. :)

    #645769

    thanks

    #645771

    timethief
    Member

    You’re welcome. :)

    #645986

    superman59
    Member

    so customer support is always closed then, i thought they have 24/7 support as they claimed on their webpage. I want a refund for the domain i purchased and they are closed so they will not be able to process. Now, talk about good customer service!

    #645987

    auxclass
    Member

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