Can I get a refund for a theme I purchased

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  • #1061340

    Hi,

    I’m relaunching my website, and decided to try and re-design my own using WordPress. I purchased a custom theme for $99, and as I got into construction, I realized it was beyond my capacities, so I had to hire a developer.

    The problem is that now that I know more, we’ve decided a child theme is best for my needs. I just purchased my theme from you 2 weeks ago, and the site isn’t yet live. Can I get a refund?

    Thanks,
    Laurel
    Blog url: http://snackingonxanax.wordpress.com/

    The blog I need help with is snackingonxanax.wordpress.com.

    #1061505

    Hi,

    I’m relaunching my website, and decided to try and re-design my own using WordPress. I purchased a custom theme for $99, and as I got into construction, I realized it was beyond my capacities, so I had to hire a developer.

    The problem is that now that I know more, we’ve decided a child theme is best for my needs. I just purchased my theme from you 2 weeks ago, and the site isn’t yet live. Can I get a refund? This is for my site, http://www.sustainablekitchen.com.

    Thanks,
    Laurel
    Blog url: http://snackingonxanax.wordpress.com/

    #1061508

    timethief
    Member

    WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

    #1061686

    Um, sorry. Not like I TRIED to post a duplicate thread. But thanks for taking the time to let me know about it. timethief.

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