Can not access the verification code ( login step 2 )

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  • #1348110

    lianpsb
    Member

    Dear WordPress,

    please help me
    I lost my smartphone
    I have a problem with my login access in wordpress
    I can not access the verification code to get into wordpress because my phone is lost
    what should i do
    wordpress is very important for me
    My wordpress address is: http://slazhpardede.com or http://slazhpardede.wordpress.com
    This email address I signed up: (email redacted)
    This username: slazhp
    This transaction code: Transaction ID: [removed for privacy]
    This number my credit card: [removed for privacy]
    This is my phone number: [removed for privacy]
    please contact me at this email: pandapotan.pardede @ gmail.com
    Thank you for your cooperation

    The blog I need help with is slazhpardede.com.

    #1348174

    timethief
    Member

    you can visit https://en.wordpress.com/wp-login.php?action=lostpassword and chnage your password immediately. Click this link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

    I’ll tag this thread for Staff assistance with removing your personal information from this public forum thread. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1348293

    lianpsb
    Member

    thanks for you info :)

    dear wordpress support : please disable 2 step verification on my wordpress http://slazhpardede.wordpress.com

    Thanks
    God Bless

    #1348341

    kathrynwp
    Staff

    Please follow the instructions timethief provided to begin the account resovery process.

    I’ve removed personal information from your original post – be careful not to put phone numbers, transaction numbers, and any credit-card information in the public forums.

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