Need help? Check out our Support site, then

Can you help me stop a funky domain's auto-renewal?

  1. My domain will be I initially registered the domain through I then later created a blog at I migrated the URL off the nameservers. However I am receiving an email saying that the domain will be auto-renewed on January 6th. When I try to login to and access the old page my account has no info and I can't stop the auto-renew. If you could help me straighten this out and end the auto-renewal of (I no longer need the URL) that would be much appreciated.

  2. You ought to be able to disable auto-renew here > Dashboard > Store > My Upgrades > Disable auto-renew

    I have also tagged this thread for a Staff follow-up.

  3. Hi Timethief,

    Thanks for your response. I am on my dashboard but do not have a "Store" button. I believe this is because when I login ( I am redirected to ( logging into a blog--now that is associated with a site ( rather than Let me know if this is confusing.



  4. Hi there,

    It looks like the domain is registered through, so removing it from your account will remove the domain in entirety (it will revert to the registrar). If that's what you want to do, understanding that you may not be able to get it back again, you can log into this dashboard at:

    You should be able to cancel it from here - but just let me know if you run into any issues!

Topic Closed

This topic has been closed to new replies.

About this Topic