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Cancel Domain support

  1. I want to cancel all upgrades. Additionally I was invoiced for an upgrade that I don't want.

    The following upgrade was purchased or renewed successfully:

    Item: Domain Mapping for
    Cost: $12.00


    TOTAL: $12.00
    Transaction ID: 9E2350617G763590L

    Is it possible to get a refund please?



    The blog I need help with is

  2. Hi Rich. Domain upgrades can be refunded within 48 hours of the purchase, and other upgrades can be refunded within 30 days of the purchase:

    Go to the Store section of your dashboard and you should find a refund option next to the upgrade you purchased. If you don't see it, send a message via the following link:

  3. andrewspittle

    Howdy, I just refunded that domain mapping upgrade. There's quite a few other upgrades on your account though. If you'd like them all removed like you mention above can you get in touch with us privately with the details? Thanks!

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