CANCEL MY SITE please

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  • #2873200

    rockandwool
    Member

    I got a friendly reminder that my site needs to be renewed; which I believe involves money. I have decided to cancel my sites: Pull Apart Cards.
    Will you help me with this please?
    Thanks!!
    Teri Byrne

    #2873291

    timethief
    Member

    How can I help when you failed to post any URLs for the sites referred to? I can’t until you do that so please post them now.

    #2873310

    rockandwool
    Member

    Thank you!! Oops, I thought I responded to the Renewal Notice regarding my old site.

    https://pullapartcards.com

    Yes, I would like to cancel or delete the site as I’ve never used it.
    Gee, it’s hard to find real people or support so I thank you for your quick response after all.

    Thank you!
    Teri

    #2873311

    timethief
    Member

    See: Deleting a site with upgrades
    https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

    Do you want to use the domain URL on another site?

    re: Refunds
    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

    re: Canceling upgrades
    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #2873314

    Hi there,

    I would be happy to assist you in cancelling your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into cancelling the subscription purchase.

    Let me know if you have any questions.

    Thanks!

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