Cancel premium, keep site and domain name

  • Author
    Posts
  • #1283792

    Hi – I want to end my premium subscription, but keep my domain name and site. I checked ‘cancel auto renew,’ but as my domain name was tied to that package, it looks like it will also be automatically cancelled. I want to pay for my domain name and set it up for automatic renew, but I ended up not using the other premium features so there’s no reason to keep paying the $99…Any ideas on where to do this or who to contact? I did search the forums, sorry if I missed the answer, and thanks in advance.

    The blog I need help with is rachellouisemoran.com.

    #1283926

    timethief
    Member

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1283927

    Thanks!

    #1283933

    timethief
    Member

    You’re welcome.

    #1283995

    kardotim
    Member

    I’ve just canceled your premium upgrade excluding the domain registration. You can renew the domain at https://rachellouisemoran.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Please let us know if you need any further assistance!

The topic ‘Cancel premium, keep site and domain name’ is closed to new replies.