Cancel Pro Package Bundle Not Working – no email

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  • #1003788

    I would like to cancel my Pro Package and the domain I registered. I just bought it today and tried clicking several times to cancel the Pro Package but it didn’t show that anything was done. How do I contact someone to make sure the system caught it my cancellation and refunds me the the entire amount?
    Blog url: http://ssginsiders.wordpress.com/

    The blog I need help with is ssginsiders.wordpress.com.

    #1003963

    macmanx
    Staff

    Your bundle included a domain registration.

    If you’d like, I can cancel and refund the rest of the bundle for $73.

    As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

    Instead, you can move the domain another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    Of course, I can still cancel and refund the bundle with domain for the full $99 if you don’t mind losing ssginsiders.com.

    #1003999

    Please cancel the entire the bundle with the domain name with for full $99 refund. I do not mind losing the ssginsiders.com.

    #1004013

    macmanx
    Staff

    I have canceled and refunded your bundle as requested.

    Please let us know if you need any further assistance!

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