en WordPress.com Forums › Support Cancel Upgrade Author Posts December 11, 2012 at 6:47 am #1094069 kirijaxMember What do I need to do to cancel my upgrade? It won’t allow me to do some things I had hoped for so please cancel my upgrade. Thanks. The blog I need help with is gators-ospreys-tennis.com. December 11, 2012 at 3:28 pm #1094243 samiejojoMember If you are within the 30 day refund period you can cancel yourself. Cancel Upgrade December 11, 2012 at 5:11 pm #1094247 kirijaxMember I’ve tried before and it tells me to contact staff. So again, what do I need to cancel my upgrade? Thanks. December 11, 2012 at 5:18 pm #1094248 samiejojoMember you will have to contact staff here to have them personally help you: Contact Page Hope that helps! December 11, 2012 at 6:10 pm #1094250 timethiefMember Please note these pages are available from your dashboard: Store > My Upgrades Store > Billing History WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard http://en.support.wordpress.com/upgrades/#refunds If you purchased a bundle of upgrades see here > http://en.support.wordpress.com/bundles/#canceling-a-bundle December 11, 2012 at 6:16 pm #1094251 kirijaxMember Tried that, And after clicking the confirm button in the email, it told me to contact support directly. Did that so thanks anyway. December 11, 2012 at 6:45 pm #1094256 timethiefMember You’re welcome. Author Posts The topic ‘Cancel Upgrade’ is closed to new replies.