Cancel Upgrade

  • Author
    Posts
  • #1094069

    kirijax
    Member

    What do I need to do to cancel my upgrade? It won’t allow me to do some things I had hoped for so please cancel my upgrade. Thanks.

    The blog I need help with is gators-ospreys-tennis.com.

    #1094243

    samiejojo
    Member

    If you are within the 30 day refund period you can cancel yourself.
    Cancel Upgrade

    #1094247

    kirijax
    Member

    I’ve tried before and it tells me to contact staff.

    So again, what do I need to cancel my upgrade? Thanks.

    #1094248

    samiejojo
    Member

    you will have to contact staff here to have them personally help you:
    Contact Page

    Hope that helps!

    #1094250

    timethief
    Member

    Please note these pages are available from your dashboard:
    Store > My Upgrades
    Store > Billing History

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If you purchased a bundle of upgrades see here > http://en.support.wordpress.com/bundles/#canceling-a-bundle

    #1094251

    kirijax
    Member

    Tried that, And after clicking the confirm button in the email, it told me to contact support directly. Did that so thanks anyway.

    #1094256

    timethief
    Member

    You’re welcome.

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