Cancel wordpress.com premium subscription

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  • #1561359

    Cancel wordpress.com premium…I am needing to cancel our wordpress.com premium subscription effective immediately. I am not sure how to do it, but it keeps redirecting me to customer service so hopefully this is the way to go.

    Thanks, (email redacted)
    812-768-5071

    The blog I need help with is muenstermanmotors.wordpress.com.

    #1561456

    timethief
    Member

    You can transfer a domain to another registrar once 60 have passed from the date of registration. There are instructions here:
    http://en.support.wordpress.com/domains/transfer-domain-registration/

    What you may want to do instead is simply point your domain to a new webhost using these instructions:
    http://en.support.wordpress.com/domains/change-name-servers/

    If you cancel a domain, it is held by the domain registrar and may be sold in auction or otherwise made unavailable to you.

    If you wish to use it with a different hosting platform, in most cases all you need to do is update the nameservers as indicated above. For a few platforms they require a bit more assistance (A Records/CNAMEs), so if that’s the case in your situation, just let Staff know what needs to be updated.

    You can also transfer the domain to a different registrar. There is no cost to do so but the new registrar will likely require you to renew it for at least one year with them.

    I have tagged this thread for Staff. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1561459

    We have actually never activated the domain access. We used the blog temporarily for inventory photos, but have since switched companies and use a different company for our actual website. When I was cleaning out the desk of the previous internet manager’s desk, I came across a subscription receipt for premium service for wordpress. Since we do not use it to host our website, and that’s what I am assuming this is for, I am just wanting to cancel that membership. I am assuming we get to keep the free blog address, right? Sorry, I’m just not familiar with this too much and am needing help. Thanks!

    #1561463

    timethief
    Member

    Not to worry as Staff will help as soon as they work their way forward to this thread.

    #1561546

    jackiedana
    Member

    I do not see any upgrades for the user brandimuenstermanmotors. The domain muenstermanmotors.com was not registered with WordPress.com and is currently pointing to yahoo.com.

    If you have a premium account, perhaps it’s under a different username or for a different site?

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