canceled and requested a refund

  • Author
    Posts
  • #3360011

    I wanted to know when it will be refunded back into my checking account.

    The blog I need help with is eleganceinthecountry.wordpress.com.

    #3360026

    Hi there,

    I see that you just canceled the subscription today. It can take up to 7-10 business days for the refund to reflect on your bank statement.

    Please let me know if you have any other questions.

    Take care,

    #3366174

    Hello just wondering where my refund is?

    #3366391

    Have you followed up with the bank yet? Typically is only takes 10 days for a refund to reach you – but that’s depending on the banks individual processing times of course. There are places that will hold the funds for 1-2 billing cycles, although it’s not very common. Please reach out to them for more details about how the money will appear on your statement.

    #3366434

    Hello, Talked to my Bank and have not received any refund and its been over 10 days.

    Thank you
    Virginia

    #3366503

    macmanx
    Staff

    It looks like the refund was processed as a reversal, since it was issued the same day.

    This will mean that your bank will simply remove the original charge, rather than provide a refund credit.

    #3367929

    Good Morning, talked to my bank, and no additions or reversals where added to my account?. Please let me know whats up on your side.
    thank you

    Virginia Fenwick

    would like my refund.

    #3367996

    macmanx
    Staff

    To be clear, you’re looking for the refund of $114, yes?

    #3368149

    yes I’am.

    Virginia

    #3368340

    Hi Virginia –

    I’ve looked at the account again. A $114 reversal was processed on our end the day of request, which was August 27th 2019.

    Ask the bank specifically how a reversed transaction would appear on your statement. Please make sure they know that the purchase was made and then cancelled on the same day.

    I’ve asked our payments team to take a specialized look just to make sure we aren’t missing something here.

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