canceling a subscription should not be this much of a hussle, right?

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  • #1031941

    cancel subscription
    Blog url: http://lifecoachforme.wordpress.com/

    The blog I need help with is lifecoachforme.com.

    #1032055

    I have been emailed about the impending renewal of my blog. I was given an option to cancel my subscription, which I took advantage of at least twice (in both instances in response to a direct email from wordpress folks to let them know if I wished to continue or not with them. I replied NO each time. I wanted to make sure that I was not going to be charged the $99.00 annual fee for services I no longer needed or desired.

    In spite of my responses, I was just informed that wordrpess was going ahead to charge me the next year’s fee of $99.00.

    Following wordpress instructions for email contact is ineffective. There is no phone number to call on to reach a person.

    How does one disentagle from wordress?
    R K.

    #1032110

    macmanx
    Staff

    Your bundle included a domain registration.

    If you’d like, I can cancel and refund the rest of the bundle for $73.

    As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

    Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    Of course, I can also cancel and refund the bundle and domain for the full $99 if you don’t mind the chance of losing lifecoachforme.com.

    Please let us know how you’d like to proceed!

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