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Canceling private registration is not visible for me

  1. I want to transfer to another registrar, but got an email it is denied because it has private registration. The button as described in the help: "Cancel private registration", is not visible for me. What could be the problem?

    Link to help:

    Thanks in advance

    The blog I need help with is

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. I can do that for you, but I'll need to see the request here from the user who owns the domain subscription.

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