en WordPress.com Forums › Support Cancellation and Refund Author Posts May 16, 2018 at 8:02 pm #3108435 bptasecretaryMember Hello! I never used the site last year and want to cancel and get a refund for the following transaction: May 13, 2018 12:39:50 EDT Transaction ID: [redacted] This topic was modified 5 days by supernovia. Reason: redacted transaction ID The blog I need help with is bptechmassteacher.wordpress.com. May 16, 2018 at 8:16 pm #3108440 vvaibhavwaghMember Hi bptasecretary, To get a refund you need to cancel your plan within 30 days of purchase and domain registration within 48 hours You can get more details over here https://en.support.wordpress.com/refunds/ https://en.support.wordpress.com/faq-renewing-and-canceling/ May 16, 2018 at 10:36 pm #3108513 darnelldibblesStaff Hi there, I redacted the transaction ID since it is sensitive information. To confirm, do you want a refund for the plan and the domain, or do you want to keep the domain and refund the plan only? Let me know and I’d be happy to assist you with the refund. Thanks, Author Posts You must be logged in to reply to this topic.