Cannot Delete Websites from Gravatar

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  • #1570035

    I cannot delete websites from my gravatar. I delete them but when I go back to my gravatar they are still there.

    The blog I need help with is rabbimitterhoff.com.

    #1570100

    supportbot
    Member

    The blog you specified at rabbimitterhoff.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #1570124

    timethief
    Member

    We cannot help you here with that site. We provide support only for free hosted WordPress.COM blogs and you are posting to the wrong support forum.

    WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

    See also http://en.gravatar.com/support/

    #1570259

    jackiedana
    Member

    If you have a blog on WordPress.com, you can log into your WordPress.com Dashboard and remove the link by navigating to Users > Personal Settings.

    The Gravatar page method is currently broken, but it has been reported to our developers and we hope it will be resolved soon.

    #1570263

    timethief
    Member

    @jackiedana
    Good catch and thanks. :)

    #1570270

    jackiedana
    Member

    You’re welcome. This has come up a few times this week, so it was easy to catch.

    #1570294

    briand6465
    Member

    The removal of website links is still an issue. When I try to remove and save the profile, links are still there. I tried deleting all my links and re-posting and now have doubles of all my sites! Please help!

    #1570295

    jackiedana
    Member

    Are you trying to remove the links from the Gravatar page or from your Personal Settings page within WordPress.com?

    #1570296

    briand6465
    Member

    Hello Jackie. I’m trying to remove links from my Gravatar Page. Can you help me resolve this issue? Thanks!

    #1570297

    jackiedana
    Member

    As I mentioned earlier in this thread, we are aware that the link removal process on the Gravatar page is broken, but you can log into your WordPress.com Dashboard and remove the link by navigating to Users > Personal Settings.

    #1570298

    briand6465
    Member

    OK, thank you! Do you know when it might be fixed?

    #1570299

    jackiedana
    Member

    Sorry, I don’t have an ETA at this time.

    #1570300

    briand6465
    Member

    OK, well thanks for your help! My issue has been resolved and unwanted websites removed.

    #1570301

    jackiedana
    Member

    Excellent! I’m glad you were able to fix it.

    #1570302

    briand6465
    Member

    Great! Thank you again and have a good day!

    #1570303

    jodegray
    Member

    Hi.
    I’m also having trouble with deleting sites from Gravatar (who redirects from their website support to here)
    I want to remove a website from my Gravatar profile not my wordpress.
    I take it these are two different processes.
    This is the page I mean ~
    https://en.gravatar.com/jodegray

    Could you shed some light over here please?
    Thanks

    #1570304

    briand6465
    Member

    Log into your WordPress.com Dashboard and remove the link by navigating to Users > Personal Settings. Hope that helps!

    #1570305

    jodegray
    Member

    That is to remove a blog from wordpress not a link to a site on gravatar.
    Thanks for trying though.

    #1570306

    briand6465
    Member

    jackiedana, the “happiness engineer” told me to do that and it worked for me. My links are gone.

    #1570307

    jackiedana
    Member

    @jodegray, your Gravatar account is connected to your WordPress.com account.

    Go to http://jodegrayart.wordpress.com/wp-admin/users.php?page=grofiles-editor and you can remove the links there, and they will also be removed from Gravatar.

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