cannot edit posts

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  • #769590

    medicadiet
    Member

    When editing a post, the form to introduce text in visual mode is blank, and the word count is 0. In html is ok.
    The format tool bar does not appear.
    I cannot change date of the post.
    I cannot do a “quick editing” of the post.
    I am trying different browsers, but after a while they also stop working.
    Even though I can edit in a new browser for a while, I cannot edit the date of the post.
    Blog url: http://medicadiet.wordpress.com/

    #769719

    chrisrudzki
    Member

    Hi there,

    Could you try clearing your browser’s cache and cookies?
    http://en.support.wordpress.com/browser-issues/

    #769722

    medicadiet
    Member

    thank you very much.

    this worked for a few minutes and i was able to operate completely.

    But after that, the problem started again.

    #769815

    chrisrudzki
    Member

    Could you make sure you’re running the latest versions of your browsers?

    In particular, you might try downloading the latest version of Firefox or Google Chrome:
    http://firefox.com
    http://google.com/chrome/

    #769817

    medicadiet
    Member

    Yes, i have them.

    Moreover, a lot of people is having this problem (at least in spain). I copy here the linl to the spanish forum:

    http://es.forums.wordpress.com/topic/no-puedo-escribir-ni-editar-entradas?replies=19#post-42312

    We do not find the solution.

    #769894

    macmanx
    Staff

    Can you please take a screenshot of what you see, then upload it via Media -> Add new in your Dashboard so we can take a look?

    #769929

    medicadiet
    Member

    Ok, here it is:

    http://medicadiet.files.wordpress.com/2011/12/captura.png

    As you can see, you have “0 words” in count.

    When you click & drag mouse in the edit window, you see this:

    http://medicadiet.files.wordpress.com/2011/12/captura2.png

    More and more people is seeing the same problem (see link before of spanish forum).

    thanks in advance.

    #769935

    macmanx
    Staff

    Hm, that’s no good.

    Can you access either of these directly?

    http://s0.wp.com/

    http://s1.wp.com/

    http://s2.wp.com/

    #769936

    macmanx
    Staff

    One more thing to try, at Users -> Personal Settings in your Dashboard, is “Always use HTTPS when visiting administration pages” checked?

    If not, would you please try with it checked?

    #769937

    medicadiet
    Member

    hi,

    i am afraid i don’t understand. I see those blogs perfectly.

    what should i look for?

    #769938

    medicadiet
    Member

    ok, I tried this https thing and seems to work well. Anyway, this error doesn’t show always as i mentioned, so it may appear later. I have refreshed several times, visited several posts and everything seems to work fine.

    I will post this in the spanish forum so everybody tries it. I’ll keep you informed.

    thanks a lot.

    #769939

    macmanx
    Staff

    Excellent, we’re narrowing it now. Can you please run a traceroute to http://s0.wp.com/ and reply with the results?

    #769940

    medicadiet
    Member

    hehee, ummmm, i du not know how to do that. can you give me a hint?

    #769941

    macmanx
    Staff

    If you’re on a Mac, just launch Network Utility at Applications -> Utilities and choose the Traceroute tab.

    If you’re on Windows, follow this guide: http://kb.iu.edu/data/aihy.html

    #769942

    medicadiet
    Member

    C:\Users\Antonio>tracert s0.wp.com

    Traza a la dirección gs1.wac.edgecastcdn.net [93.184.220.20]
    sobre un máximo de 30 saltos:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 3 ms 3 ms 3 ms 192.168.153.1
    3 4 ms 3 ms 3 ms 226.Red-80-58-121.staticIP.rima-tde.net [80.58.1
    21.226]
    4 4 ms 4 ms 4 ms So6-0-0-0-grtmadde2.red.telefonica.wholesale.net
    [84.16.8.117]
    5 5 ms 4 ms 4 ms 62.156.128.33
    6 5 ms 4 ms 5 ms 217.239.41.38
    7 7 ms 5 ms 5 ms 80.150.169.166
    8 7 ms 8 ms 8 ms 93.184.220.20

    Traza completa.

    C:\Users\Antonio>

    #769943

    barry
    Staff

    Hi – Thanks for the traceroute. Everything looks normal from the traceroute. Can you confirm you are having problems loading the following URL –

    http://s0.wp.com/wp-content/themes/h4/style.css

    If things are loading normally for you now, when you notice problems could you please run the same traceroute and submit it here for our review. Thanks and sorry for the trouble you are having.

    #769944

    macmanx
    Staff

    Thanks, we’re looking into it. For now, just keep using HTTPS.

    If you could let the other folks know in the thread you referenced, I’d really appreciate it!

    My Spanish is poor at best.

    #769945

    medicadiet
    Member

    hi barry, well, that page i do not see it very well. Something like this. I will submit it again if i have problems.

    body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,
    h6,pre,form,fieldset,input,p,blockquote,table,
    th,td{margin:0;padding:0;}fieldset,img,abbr{border:0;}address,caption,code,dfn,h1,h2,h3,
    h4,h5,h6,th,var{font-style:normal;font-weight:normal;}caption,th{text-align:left;}q:before,q:after{content:”;}a{text-decoration:none;}body{font-size:62.5%;background:#fff;font-family:sans-serif;}body#h4home, body#h4error, body#h4typo{background:#f1f1f1;}h2 em, h6.hot-cat, #hot ul li, #featuredblog h3, #home-featuredblog h3, #intro h2, #intro h6, #signupnow h4, p.heatmap,
    h2, ul.support-faq-topics a, #news ul li a, #tags .tag-list a, div.tag-post h4, .gad-head, #getablog h4, #hottags,
    #getablog-small h5, ol.postlist li, ol.bloglist li, .snap_topposts ul li a, p.support-faq-advise{font-family:Georgia,”Bitstream Vera Serif”,”Times New Roman”,serif;}#getablog h2{font-family:sans-

    #769946

    macmanx
    Staff

    Excellent, that’s a CSS file, so that’s what you’re supposed to be seeing there.

    #769960

    medicadiet
    Member

    Another person in the spanish forum still have problems. for me it is ok by now.

    by the way, i noticed that when two people comment at the same time, on of their comments don’t appear in the web conversation, but it reaches me via email. Is that normal?

    for example, in this conversation, i received yesterday this comment from “macmanx” in my email, but it does not appear in this web:

    macmanx wrote:
    Thanks, we’re looking into it. For now, just keep using HTTPS.
    If you could let the other folks know in the thread you referenced, I’d really appreciate it!
    My Spanish is poor at best.

    Read this post on the forums: https://en.forums.wordpress.com/topic/cannot-edit-posts-2?replies=17#post-763635

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