Cannot Export Blog and Photos when moving to wordpress.org

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  • #550989

    mynokiablog
    Member

    Hi there,

    For a few months now, I have been unable to export the blogposts at mynokiablog.com.
    All that happens is that I get a 0kb xml file.

    There should be, according to wordpress:

    – Posts: 1,668

    – Comments: 17,493

    – Categories: 77

    – Tags: 2,137

    Also – what happens to my pictures that I’ve uploaded when I move to wordpress.org?

    Many thanks all!

    Jay

    The blog I need help with is mynokiablog.com.

    #551148

    macmanx
    Staff

    As long as your pictures are attached to posts, WordPress(.org) will automatically import them along with the export file.

    As for your export, your blog is a bit too large to export automatically.

    I’ll contact you via the email address on your WordPress.com profile so that we can get an export file to you.

    #551149

    mynokiablog
    Member

    Oh I see – is it too big due to images or due to the number of posts/comments?

    Thanks for your mail btw.

    Loved the support and community here at WP.COM and it’s brought lots of great things! I think this month we reached the half million mile stone to a 4.5m total.

    Another question:

    – Will email subscribers have to resubscribe?
    – Will views drop due to the move?

    I don’t really want to move to wp.org. If only I could get custom themes/widgets/3rd party ads (not just google) and share revenue, I’d stick with wp.com. But my readers are asking for prettier (more pro looking) themes, disqus comments and whatnot.

    #551156

    raincoaster
    Member

    Yes, email subscribers will have to resubscribe unless you routed ALL of them through Feedburner or some similar external email service.

    Yes, views will drop after the move. I moved a blog and it went from about 800 or so a day to 150. SEO is hugely, hugely better at WordPress.com.

    #551157

    ranh
    Staff

    Email subscribers will have to resubscribe – but you can get the list of current subscribers from your stats page (Under General → Subscriptions)

    You can use the Offsite Redirect upgrade to redirect all traffic to the new location, so you won’t lose a single visitor: http://en.support.wordpress.com/offsite-redirect/

    #551170

    When a blog has tens of thousands of comments, it can sometimes cause the browser based exporter to time out. In those cases, you can always contact support and we will help you make a backup any time.

    #551426

    gilnamur
    Member

    Hi there (macmanx)!

    I am so glad I found this post. I need to move 2 blogs (http://paintandpenmyblog.wordpress.com/) & (http://myfavoritesockmonkeymyblog.wordpress.com/) to a wp.org install and the XML import will not bring in the images .. and yes I did have the little radio box clicked :-) Is there a way to get these files from you as you indicated above?

    Thanks and cheers,
    Gil

    #551427

    macmanx
    Staff

    There’s nothing blocking them on our end.

    I recommend asking your hosting provider if they have a firewall or some security measure that would prevent the migration of your attached files.

    #551428

    gilnamur
    Member

    Thanks .. a bit confused though ..

    I export the file to my desktop. Its a very small file, not indicative of containing the images. Are you saying that XML export file does not actually contain the data but that the import function goes and grabs them based on data in the XML file?

    Reason I ask is because when I do an export from a wp.org install, it writes a VERY big file!
    Thanks and cheers,
    Gil

    #551429

    macmanx
    Staff

    Yes, your export file simply contains your post, page, and comment content along a few bits of meta stuffs, but no media files.

    If the media files are attached to the posts and pages, the importing blog will automatically download them from the exporting blog.

    #551432

    gilnamur
    Member

    Hi Mac :-)

    REALLY appreciate your help!

    I think I found the problem but am not sure how to resolve it.
    I just exported an XML from a wp.org site and it works just fine importing to the same hosting service.

    I then exported an XML from the wp.com and on closer inspection, I find this error in it.

    (reading using Firefox)

    XML Parsing Error: prefix not bound to a namespace
    Location: file:///C:/Users/User/Desktop/wordpress.2011-01-14_com.xml
    Line Number 127, Column 2: <atom:link rel=”search” type=”application/opensearchdescription+xml” href=”http://paintandpenmyblog.wordpress.com/osd.xml” title=”Paint and Pen” />
    ——–^

    (Reading using IE)

    The XML page cannot be displayed

    Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
    ——————————————————————————–
    The operation completed successfully. Error processing resource ‘file:///C:/Users/User/Desktop/wordpress.2011-01-14_com.xml…

    This was from the (http://paintandpenmyblog.wordpress.com/) site.

    Any suggestions?
    Thanks and cheers,
    Gil

    #551433

    macmanx
    Staff

    It could be a problem, but then again the XML files are just streams of data, not designed to be viewed in a browser.

    Please contact us at http://en.support.wordpress.com/contact/ and we’ll look in to it.

    #551434

    gilnamur
    Member

    Thanks!

    I just send a note there referencing this post!

    Cheers,

    Gil

    #551442

    I am trying to migrate http://hikingwithbarry.com at wp.com to http://www.hikingwithbarry.com at wp.org. Host is bluehost. I cannot import the xml file. Says max 10MB. Mine seems to be 11+ MB. Message back says file is empty but there is lots of text in it. What do I do?

    Barry

    #551443

    macmanx
    Staff

    hikingwithbarry, you’ll need to contact your hosting provider and ask them to temporarily increase PHP’s maximum file upload size.

    Alternatively, you could export individual months from your WordPress.com blog.

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