Cannot Export Blog and Photos when moving to

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    Hi there,

    For a few months now, I have been unable to export the blogposts at
    All that happens is that I get a 0kb xml file.

    There should be, according to wordpress:

    – Posts: 1,668

    – Comments: 17,493

    – Categories: 77

    – Tags: 2,137

    Also – what happens to my pictures that I’ve uploaded when I move to

    Many thanks all!


    The blog I need help with is



    As long as your pictures are attached to posts, WordPress(.org) will automatically import them along with the export file.

    As for your export, your blog is a bit too large to export automatically.

    I’ll contact you via the email address on your profile so that we can get an export file to you.



    Oh I see – is it too big due to images or due to the number of posts/comments?

    Thanks for your mail btw.

    Loved the support and community here at WP.COM and it’s brought lots of great things! I think this month we reached the half million mile stone to a 4.5m total.

    Another question:

    – Will email subscribers have to resubscribe?
    – Will views drop due to the move?

    I don’t really want to move to If only I could get custom themes/widgets/3rd party ads (not just google) and share revenue, I’d stick with But my readers are asking for prettier (more pro looking) themes, disqus comments and whatnot.



    Yes, email subscribers will have to resubscribe unless you routed ALL of them through Feedburner or some similar external email service.

    Yes, views will drop after the move. I moved a blog and it went from about 800 or so a day to 150. SEO is hugely, hugely better at



    Email subscribers will have to resubscribe – but you can get the list of current subscribers from your stats page (Under General → Subscriptions)

    You can use the Offsite Redirect upgrade to redirect all traffic to the new location, so you won’t lose a single visitor:


    When a blog has tens of thousands of comments, it can sometimes cause the browser based exporter to time out. In those cases, you can always contact support and we will help you make a backup any time.



    Hi there (macmanx)!

    I am so glad I found this post. I need to move 2 blogs ( & ( to a install and the XML import will not bring in the images .. and yes I did have the little radio box clicked :-) Is there a way to get these files from you as you indicated above?

    Thanks and cheers,



    There’s nothing blocking them on our end.

    I recommend asking your hosting provider if they have a firewall or some security measure that would prevent the migration of your attached files.



    Thanks .. a bit confused though ..

    I export the file to my desktop. Its a very small file, not indicative of containing the images. Are you saying that XML export file does not actually contain the data but that the import function goes and grabs them based on data in the XML file?

    Reason I ask is because when I do an export from a install, it writes a VERY big file!
    Thanks and cheers,



    Yes, your export file simply contains your post, page, and comment content along a few bits of meta stuffs, but no media files.

    If the media files are attached to the posts and pages, the importing blog will automatically download them from the exporting blog.



    Hi Mac :-)

    REALLY appreciate your help!

    I think I found the problem but am not sure how to resolve it.
    I just exported an XML from a site and it works just fine importing to the same hosting service.

    I then exported an XML from the and on closer inspection, I find this error in it.

    (reading using Firefox)

    XML Parsing Error: prefix not bound to a namespace
    Location: file:///C:/Users/User/Desktop/wordpress.2011-01-14_com.xml
    Line Number 127, Column 2: <atom:link rel=”search” type=”application/opensearchdescription+xml” href=”” title=”Paint and Pen” />

    (Reading using IE)

    The XML page cannot be displayed

    Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
    The operation completed successfully. Error processing resource ‘file:///C:/Users/User/Desktop/wordpress.2011-01-14_com.xml…

    This was from the ( site.

    Any suggestions?
    Thanks and cheers,



    It could be a problem, but then again the XML files are just streams of data, not designed to be viewed in a browser.

    Please contact us at and we’ll look in to it.




    I just send a note there referencing this post!




    I am trying to migrate at to at Host is bluehost. I cannot import the xml file. Says max 10MB. Mine seems to be 11+ MB. Message back says file is empty but there is lots of text in it. What do I do?




    hikingwithbarry, you’ll need to contact your hosting provider and ask them to temporarily increase PHP’s maximum file upload size.

    Alternatively, you could export individual months from your blog.

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