CANNOT FIND DOMAIN ADMINISTRATION

  • Author
    Posts
  • #1255645

    elohime5
    Member

    Where is the domain administration? Please do not refer me to the page that tells me to find the domain administration in the store under domains because that is why I am asking where it is. Just a straight forward answer would be great.

    The blog I need help with is elohime5.wordpress.com.

    #1255809

    timethief
    Member

    What is the URL of the domain in question starting with http:// please?

    #1255810

    Unless you have purchased domains through the store, you will not have access to domain administration. The site you listed, elohime5.wordpress.com is not currently mapped to any domain.

    #1255811

    timethief
    Member

    This is not a free hosted WordPress.com blog http://cityonahill.weebly.com/ It’s weebly site and we don not provide support for it here at WordPress.com

    #1255821

    elohime5
    Member

    I didn’t add the elohime5.wordpress.com to my question it was added on automatically. I have a wordpress blog and need to know where the domain administration is, does it really need to be this hard? Just tell me where it is!

    #1255826

    eloime5: what is the domain that you are trying to administer? Where the administration is depends on how it is set up.

    #1255829

    timethief
    Member

    @elohime5
    I did not refer to elohime5.wordpress.com

    I said: This is not a free hosted WordPress.com blog http://cityonahill.weebly.com/ It’s weebly site and we don not provide support for it here at WordPress.com

    Please post the URL starting with http:// to the blog in question if it isn’t http://cityonahill.weebly.com/

    #1255842

    elohime5
    Member

    timethief I am not saying you were referring to elohime5.wordpress.com, that was andrewcpht. I am not referring to either elohime5.wordpress.com or to the weebly site. You don’t need to know what my site is, I just need to know where the domain administration is! PLEASE!

    #1255849

    timethief
    Member

    You specify that we cannot post a link to the domain information you need. Then you state you will not provide the URL. Well if you do not provide the URL we cannot help you.

    #1255851

    elohime5: we are asking for information in order to help you. As I said, in order for us to help you determine how to administer the domain, we do need to know which domain is involved. We are volunteers who do not have access to your account.

    If you are unable or unwilling to provide us with the information we have asked for, we are unable to help you.

    #1255861

    elohime5
    Member

    Sorry for getting impatient. This shouldn’t be this hard. The transfer domain instructions say to find the Domain Administration.

    So, I’m not asking for a link to my domain info, I already have that. I am asking you to tell me where to find “Domain Administration” .

    Please do not refer me to the page that tells me to find the domain administration in the store under domains because it is not there.

    #1255862

    Did you register the domain with WordPress.com or with another registrar (such as godaddy or namecheap)? If it’s registered with WordPress.com, the page you’re referring to is correct. If it is registered with another registrar, you access the domain administration through that company’s website.

    #1255870

    elohime5
    Member

    The wordpress blog I started is registered at wordpress and I am going to move it elsewhere and just need to know where to find the Domain Admin option but when I go to Store and Domains there is no option for Domain Administration. How is that correct?

    #1255872

    macmanx
    Staff

    There are no domain registrations under your account. What domain name are you referring to?

    #1255874

    Just to be clear, when we talk about a domain, we are referring to something like “yourname.com”, not “yourname.wordpress.com” when we say domain, right?

    If the domain was registered with WordPress.com, and you are logged into the same username as when you registered it, you should see it there. The fact that you do not tells me one of those things isn’t true.

    #1255875

    elohime5
    Member

    No thank you macmanx. I am not starting over again with you. Thank you.

    #1255876

    timethief
    Member

    Until you provide the URL starting with http:// we cannot be of any specific help to you.

    when I go to Store and Domains there is no option for Domain Administration. How is that correct?

    You must be logged in under the exact same username account that registered any blog who is the Admin of the blog and who purchased the upgrade to access it.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers.
    http://en.support.wordpress.com/domains/domain-management/
    http://en.support.wordpress.com/domains/domain-management/#update-nameservers

    #1255877

    elohime: macmanx is a staff member for WordPress.com and Automattic. He is the best person to help you if you will not accept help from either of us.

    #1255881

    macmanx
    Staff

    elohime5, there are no domain registrations under your account, so as far as I know, you’re trying to transfer nothing.

    If you can’t tell me what domain name you’re trying to transfer, I can’t help you.

    #1255888

    elohime5
    Member

    any blog who is the Admin of the blog and who purchased the upgrade to access it.

    Why couldn’t you just say I have to have purchased an upgrade to begin with.

    Thank you

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