cannot fond Header or modify at Appearance

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  • #3208748

    try to change header logo, but cannot found the Header or other modify at the Appearance, can you help to chenck, thanks

    #3208760

    Hi there,

    Can you please share your website URL so that we can know where your website is hosted and can direct you accordingly.

    Please take a note, this is a public forum which provides support only for the sites hosted on WordPress.com.
    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link: https://wordpress.org/support/

    To learn about the difference between the WordPress.com and WordPress.org please refer this article: https://en.support.wordpress.com/com-vs-org/

    Thanks!

    #3208762

    Hi support

    Thanks for your reply, and the url is: csopasset.us, please check, thanks

    #3208798

    Hi there,

    The site you’re referring csopasset.us is not hosted on WordPress.com. This is a public forum which provides support only for the sites hosted on WordPress.com.

    Your site hosting servers are :

    ns1.dnshosting.hk
    ns2.dnshosting.hk

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link: https://wordpress.org/support/

    Thanks!

    #3209137

    hi, Support

    double check at the CMS, it displayed we use the WordPress 4.9.8, i think it is hold by WordPress, can you help to double check? thanks

    #3209263

    Hi dengkaixuan0914,

    we use the WordPress 4.9.8, i think it is hold by WordPress, can you help to double check?

    @shubhamjain9494 is correct — csopasset.us was created with self hosted WordPress.org software. So although you are using WordPress, you aren’t using WordPress.com and the site is not hosted by us.

    There is a dedicated support forum for WordPress.org sites here:

    https://wordpress.org/support/forums/

    Best of luck getting this sorted.

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