Need help? Check out our Support site, then

Cannot Insert Media or Have Tags Appear/Added

  1. All was working well yesterday and this morning I cannot get media or have a tag added or pull up existing tags. Is anyone else having this problem & if so, any information on how to correct it or is it on WordPress end?

    The blog I need help with is

  2. Have you logged out of and cleared your browser's cache and cookies? That often clears up a number of glitches like those you mention.

    Also, if you haven't upgraded your browser lately, you will want to do so.

  3. If you are not running one of the browsers and versions listed at please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see >

    If you are running one of the browsers and versions listed at please do these four things:

    1. Try clearing your browser’s cache:

    2. Make sure that you have third-party cookies enabled:

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS:

    If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary and also post any error reports you get.

Topic Closed

This topic has been closed to new replies.

About this Topic