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Cannot Log in to Dashboard: "ERROR: Cookies are Blocked"

  1. I have been unable to log into a site I'm working on.

    When I try to log into the dashboard I get the following message:

    "ERROR: The password you entered for the username drichardson is incorrect. Lost your password?
    ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress."

    I have read that this is a problem with WordPress 7.1 but all other instances of this problem are intermittent. I have tried safari, chrome, and firefox with cookies on, off, and totally cleared. I've tried two different log ins. I've also tried reverting the site to the previous wordpress that didn't have any of these problems. Nothing works. What is causing this problem?

  2. Hi there - You've reached support for the free sites hosted at Your site is a self-hosted installation of WordPress, available at

    To clear up any confusion, and are two different entities.

    Please contact your web host,, to help you out with this.

    You can find support for self-hosted/installed versions of WordPress here:

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