Cannot log into primary account – help?

  • Author
    Posts
  • #1077594

    meltemp123
    Member

    I cannot log into my primary account. When I try it tells me there is no such account. But my blog is still there ( http://melhuang1972.wordpress.com/ ). I have tried using multiple devices to log in to no success. What is happening? I created this 2nd account just to be able to access support. Help, please!!! :((

    The blog I need help with is meltempblog.wordpress.com.

    #1077807

    You can visit https://en.wordpress.com/wp-login.php?action=lostpassword and if required click “Need More Help?”

    #1077821

    meltemp123
    Member

    Sorry, that does not help, I tried that 5 times. It keeps giving me strange error messages like “this blog does not exist” or “this account does not exist” while it clearly does (melhuang1972.wordpress.com).

    It just won’t let me log in! And I can’t access support from that account because I cannot log in! :((((

    Help!!!

    #1077851

    meltemp123
    Member

    Can anyone help me, PLEASE?!?!?!?!?!?! It’s things like this makes me want to quit WordPress! :(((

    #1077854

    timethief
    Member

    What is the username account that registered that blog?

    #1077858

    meltemp123
    Member

    melhuang1972. Blog is melhuang1972.wordpress.com. It keeps telling me it doesn’t exist. I tried logging with email address and so forth. I even managed to reset password a few times (sent to me) and it still won’t let me access the account! I had to create this 2nd account just to get support!

    Thanks for helping!!!

    #1077859

    timethief
    Member

    What is the username account that registered melhuang1972.wordpress.com?

    #1077860

    meltemp123
    Member

    melhuang1972 as far as I know. But it won’t even let me sign in via my email address… And oddly, sometimes it tells me I need to turn my cookies on. I accept all cookies from WP. And I tried doing the same from my phone too, and same inability to log in. Maybe because I am abroad?

    #1077863

    kathrynwp
    Staff

    Hi there, sorry you’re having issues logging into your site.

    But it won’t even let me sign in via my email address…

    Please try signing in with your username instead of your email address.

    melhuang1972 is not the user associated with the site melhuang1972.wordpress.com. I will email you so we can sort this out privately.

    #1077864

    mel91872
    Member

    Thank you, I’ve managed to log in finally.

    I’m curious why all of a sudden I can’t log in with my email (as I have always done, which is why I had forgotten my username). But nevertheless I am in.

    Thank you very much!!!
    m

    #1077865

    kathrynwp
    Staff

    I’m glad you’ve been able to log in. I’ve emailed you with some more information.

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