cannot login to my WP website

  • Author
    Posts
  • #3353689

    colstimo
    Member

    Hi Customer Support,

    It’s been ages since I did any maintenance on my website.

    When I went to login using the following:

    http://onlinepaws.whitelion.asn.au/login

    and following my usual username and password it just returns to the website as normal.

    I cannot see the WP dashboard or the WooCommerce menu.

    Appreciate your help.

    Thx, Col

    #3353726

    gracema2002
    Member

    Hi there,

    Your website is using the open-source WordPress.org software, you need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    https://en.support.wordpress.com/com-vs-org/

    Best regards

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