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Cannot mapping my existing domain

  1. When i try to map my existing domain, there's feedback

    Other subdomains of this domain are registered to another user at so you can't use it for your site. Only that user can register other subdomains.

    I already point my nameserver to:

    What should i need to do to map my existing domain ?

    The blog I need help with is

  2. Hi there,

    What domain are you trying to map? I'd be happy to look into this for you.

  3. Hi rachelmcr,

    My existing domain is


  4. Hi there,

    Thanks for letting me know. Our system is getting confused by the domain extension on your domain, but I can help you map this to your site.

    I just sent you an email with more details about this — please let me know here if you don't get that email from me. :)

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