Cannot mapping my existing domain

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  • #1539847

    When i try to map my existing domain, there’s feedback

    Other subdomains of this domain are registered to another user at WordPress.com so you can’t use it for your site. Only that user can register other subdomains.

    I already point my nameserver to:
    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    What should i need to do to map my existing domain ?

    The blog I need help with is wassyhallendra.wordpress.com.

    #1540039

    rachelmcr
    Staff

    Hi there,

    What domain are you trying to map? I’d be happy to look into this for you.

    #1540041

    Hi rachelmcr,

    My existing domain is wassy.my.id

    Thanks

    #1540071

    rachelmcr
    Staff

    Hi there,

    Thanks for letting me know. Our system is getting confused by the .my.id domain extension on your domain, but I can help you map this to your WordPress.com site.

    I just sent you an email with more details about this — please let me know here if you don’t get that email from me. :)

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