Cannot purchase domain upgrade

  • Author
    Posts
  • #1060370

    fourgiraffes
    Member

    http://store.wordpress.com/premium-upgrades/custom-domains/

    Hello! My wife and I are Americans living abroad in Dakar, Senegal and cannot seem to proceed past the above link to purchase domain mapping service for a domain we already own. We’ve tried from two different browsers.

    We would eventually like to map the domain we own and use your service for a blog.

    Please let us know what we can do to fix this problem and/or how to proceed so it will work.

    Thank you,
    Benjamin Bynum
    (email redacted)
    Blog url:

    #1060455

    macmanx
    Staff

    What is the domain name that you’re trying to map?

    Also, do you see any errors? If so, would you please quote them?

    If not, would you please describe exactly what happens?

    #1060459

    fourgiraffes
    Member

    We’re not even able to proceed to the purchase screen. We don’t even get an error message. When using both browsers, it won’t load past that screen from the link I pasted above.

    Thanks for your willingness to help.

    Benjamin

    #1060462

    macmanx
    Staff

    Ok, instead of working with that link, try adding the desired domain via Store -> Domains in your blog’s Dashboard.

    #1060700

    fourgiraffes
    Member

    Thanks macmanx. That worked.

    #1060703

    macmanx
    Staff

    You’re welcome!

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