Cannot reset my password

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  • #1198879

    I have another blog called Nellie’s Notes ( my old email address. That email address no longer exists and I can’t remember my password. Thus I cannot receive the reset password email. Is there no other way to reset this password, with security questions?

    The blog I need help with is


    Moderator Emeritus

    From the Support article on passwords, there is info about recovering a password without the email address:
    (scroll down to find this)

    If You Don’t Have Access To Your Recovery Methods
    Lost access to your primary email address, or didn’t add an SMS number for recovery? No problem! Just click Need More Help? on the Lost Password page. We’ll prompt you for the following pieces of information:

    Account Information – If you remember your username or email address, enter it. If not, check I don’t know my registered email or username, and enter your blog’s web address.
    Contact Email Address – We’ll need to contact you to help you regain access to your blog. Enter your desired contact email address here. Be sure to double check your spelling!
    Proof of Account Ownership- We use a variety of information to verify your account ownership. Please provide all information that you can.
    Paypal Transaction ID – If you’ve purchased an upgrade for your blog, you can use the upgrade’s Paypal Transaction ID number to regain access to your account. You can find out how to locate a Paypal Transaction ID using this guide.
    API Key – Your Welcome Email may have included a API Key for tools like Akismet. If it did, you can provide this API key, and we’ll restore access to your account for you! If you registered for an account with Akismet, you can provide this API key as well.
    Private or Draft Post Titles – If you have a private or draft post affiliated with one of your blogs, let us know the post’s title. This will allow us to verify that you are the blog’s administrator, and have access to the administrator account.
    Extra Details – Please enter any other information you believe to be relevant.

    4) We will automatically contact our Happiness Engineers to help you recover account access. They will review your account, and contact you (via the Contact Email Address you specified) with recovery options.

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