Cannot save or preview post while writing draft

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  • #1214888

    I have never seen this problem before.

    I am in the middle of writing a post and would like to save my work. The button for this is usually on the screen. It’s not there anymore. I would also like to preview the draft before posting. That button has disappeared as well.

    Have I accidently changed a dashboard setting? Am I the only one with this problem?

    Thanks,
    Ian in Hamburg

    The blog I need help with is lettershometoyou.wordpress.com.

    #1215046

    timethief
    Member

    Hi there,
    How weird! That sounds like a browser related issue.

    Do not log-in on the front page of WordPress.com. Do not create posts here > http://wordpress.com/#!/post/

    Instead I recommend you ONLY log-in directly you your own blog and ONLY create posts and edit them here > Dashboard > Posts > Add New

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

    #1215055

    Hi TT!
    I first noticed the problem using the latest version of Chrome. Just went into the draft and cannot see the preview or save draft buttons in Firefox 19.0.2. I don’t want to try using IE.
    I’ll try to get to your other suggestions and get back to you.
    Cheers,
    Ian

    #1215056

    timethief
    Member

    Hi Ian,
    Hang in there and report back to Staff exactly what you experience.

    #1215082

    Hi TT,
    You can mark this as resolved!
    I must have hit some toggle switch that closed off the Publish box. That hides all the buttons I was looking for! Upon opening, everything is there. Thanks for your support,
    Ian

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