Cannot turn privacy off

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  • #1160492

    I switched my blog to because I needed the additional functionalities. I followed all of the steps to change over my domain, but no matter what, the privacy won’t turn off so I can’t complete the transfer. I have spoken with Wild West Domains, who apparently is the company that did the domain on behalf of, but they told me I needed to contact No response from the email that they told me to use for

    The blog I need help with is


    I was able to figure it out finally, thanks to Bluehost. FYI, the copy in the help section (after a very thorough read-through) says to “Cancel private Whois,” but it really should say “Cancel private registration.” Finally figured that out.

    FYI, Wild West told me to email, which got me no response. It would be helpful to have everyone on the same page; this switch was extremely frustrating.



    You want to transfer the registration to another Registrar?

    If so this should help:

    There is a section on turning privacy off


    Thanks for the response, auxclass. The copy uses incorrect wording, which is confusing. I was able to figure it out a bit ago.



    Glad you figured it out – thanks for the note on the wording – I will flag this for the staff and see if they can fix the instructions

    STAFF – Please see above for notes about the instructions not being clear



    STAFF – Please also see note above that Wild West Domains is telling customers to contact which garners no response.

    Very frustrating.



    We’ve already replied to you by e-mail. Closing this thread :)

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