Cannot upload my header picture on WordPress.com

  • Author
    Posts
  • #1436729

    Why

    The blog I need help with is thepowerofdesign.wordpress.com.

    #1436800

    Hello,

    I take it’s most likely a browser related issue. Have you attempted to use another browser?

    There was a similar question asked yesterday that was answered by Timethief here.

    #1436801

    The chateau theme supports custom headers, so you should be able to upload a custom made header image.

    #1436806

    Thanks, darnelldibbles, but the problem stated is: “The uploaded file is not a valid image. Please try again.”

    This is the problem stated when I constantly try and upload a jpeg – which is a very valid picture format. Why is this happening?

    #1436845

    How large is the file? It might be that it is too large. Also, make sure that the file name only consists of letters and numbers. Here is the link to troubleshooting images when they fail to upload.

    Also, try resizing your header to the exact size that your theme requires before uploading it. That might also be the issue

    #1436859

    The file is 82 kb. I resized it as well to fit. It still says the same thing. I’ve also tried it on another browser. What is wrong??

    #1436908

    raincoaster
    Member

    What is the file NAME?

    #1436919

    The file name is “SIZE”

The topic ‘Cannot upload my header picture on WordPress.com’ is closed to new replies.